Troubleshoot your device
Need help with your SitnStand? Don't worry - we're here to help you get things working again! Let's walk through this together.
01
Is your remote control flashing red and green? If Yes, let's try a quick fix:
- Press and hold both the UP and DOWN buttons on your remote
- Count to 5 Mississippi (about 5 seconds)
- Release both buttons
02
Did this solve the issue?
Great news! Your SitnStand should now be working properly. If you need any further assistance, don't hesitate to reach out to our support team.
03
The problem wasn't solved?
Let us help you further. Please fill out the form below and our support team will get back to you as soon as possible (up to 2 business days).
